Questions2024-10-21T14:38:21+00:00

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Frequently asked questions
about PeopleGuru

Find answers to common questions
new customers ask us.

Where is my data housed?2023-11-22T16:16:35+00:00

PeopleGuru™ keeps our clients’ data in a SOC Compliant Data Center.

Does PeopleGuru™ offer an LMS/Training application?2023-08-22T15:23:07+00:00

Yes!

We support PDFs, Power Points and all SCORM compliant training.

Does the LMS come with pre-loaded courses?2023-08-22T15:20:08+00:00

PeopleGuru™ HCM offers over 130 standard courses.

Does PeopleGuru™ handle all our tax filing and year-end requirements like Forms W-2, 1094, and 1095?2023-09-05T16:35:33+00:00

 PeopleGuru™ provides full-service tax filing and year-end services.

Does PeopleGuru™ offer compliance support for HR issues, Wage & Hour requirements for my state?2023-09-05T16:38:04+00:00

 PeopleGuru™ offers our clients an HR Legal hotline for your compliance needs.

Does PeopleGuru™ ensure we are compliant at the Federal, State, and Local Tax Level?2023-09-05T16:38:41+00:00

 PeopleGuru™ will ensure that you are filing & making deposits accurately and in a timely manner for all federal, state, and local payroll taxes.

Will PeopleGuru™ handle our garnishment payments and orders?2023-09-05T16:39:16+00:00

Yes, PeopleGuru™ will manage your garnishment process including payments.

Do you offer E-Verify integration?2023-09-05T16:39:42+00:00

Yes, PeopleGuru™ is fully integrated with E-Verify.

Would PeopleGuru™ bring over prior year history from our current system?2023-09-05T16:42:17+00:00

Most clients elect to bring over current and prior year history.

What type of training should my team expect from PeopleGuru™?2023-09-05T16:43:11+00:00

You will be assigned a dedicated trainer who will work with you to determine your unique training schedule. We offer training workshops, videos and online resources to help our clients maximize their investment in their HR technology.

How long does it take to implement PeopleGuru™ HCM?2023-09-05T16:43:55+00:00

Time frames depend on multiple factors, but in general, PeopleGuru™ HCM can be fully deployed in 8-16 weeks.

Does PeopleGuru™ outsource implementation?2023-09-05T16:45:35+00:00

No, we directly implement our clients. PeopleGuru™ does not rely on any third-party resources to support our clients’ implementation.

Is my data secure with PeopleGuru™?2023-11-22T16:17:41+00:00

PeopleGuru™ has never had a data breach and we adhere to best-in-class security standards.

Is PeopleGuru™ SOC Compliant?2023-11-22T16:18:06+00:00

PeopleGuru™ is SOC 1 Type 2 compliant.

Can you develop a learning plan using PeopleGuru™ HCM ?2023-08-22T15:23:52+00:00

Yes!

You can set up learning plans by position, job or an event.

Can we contract for Managed Services and use our own HR Technology?2024-04-22T18:16:07+00:00

PeopleGuru™ Managed Services is only available to clients using PeopleGuru™ HCM.

Is Managed Services required when electing PeopleGuru™?2024-04-22T18:16:00+00:00

PeopleGuru™ Managed Services is an optional service for our clients that would like more help with Payroll and Benefit Management.

What is the cost for Managed Services?2024-04-22T18:15:51+00:00

Rates typically vary between $8-$12 PEPM — a fraction of what it would cost for your organization to hire a credentialed payroll specialist.

Does PeopleGuru™ recruiting connect to Job Boards (e.g. Indeed, ZipRecruiter, Glassdoor, etc.)?2023-09-05T16:55:43+00:00

Yes, PeopleGuru™ offers full integration to hundreds of job boards powered by Job Target.

Does PeopleGuru™ HCM come with an ATS/Recruiting Software Solution?2023-09-05T17:00:43+00:00

Recruiting/ATS is core to the PeopleGuru™ HCM + Talent Package.

Is PeopleGuru™’s recruiting solution a third-party software?2023-09-05T17:48:45+00:00

No, PeopleGuru™ develops and supports our own recruiting software.

Can PeopleGuru™ integrate to my existing ATS?2023-09-05T17:49:27+00:00

PeopleGuru™ does not support integrations to standalone/third-party ATS solutions.

How can I get in touch with your Support Team?2023-11-15T16:33:03+00:00

Our Support Desk will connect you with the right person at PeopleGuru

Is Support based in the United States?2023-11-15T23:07:40+00:00

We have support teams based in Tampa, Durham, and Florham Park.

Will I get a dedicated point person?2023-11-15T17:27:45+00:00

AsPeopleGuru client, you will get a credentialed (PHR, CPP) HR expert. 

How many clients do they manage?2023-11-15T17:38:47+00:00

We have best-in-class account executive to client ratios of 1:20. 

What are your hours?2023-11-17T12:51:08+00:00

 Our support hours are 8 am to 8 pm EST to support clients across the US.    

Do you offer automated carrier connections for Health, Dental and Vision?2023-08-22T15:49:57+00:00

PeopleGuru™ delivers carrier connections via EDI or 834 feeds to those carriers that accept them.

Does PeopleGuru™ offer payroll services?2024-04-22T18:16:14+00:00

Yep! 

PeopleGuru™ Managed Services gives you more time
to focus on the things that matter to you.

Does PeopleGuru™ offer international payroll?2023-08-22T16:43:36+00:00

PeopleGuru offers payroll for U.S. based companies only. 

Does PeopleGuru™ integrate with other Payroll Providers?2023-08-22T16:42:49+00:00

HR and Payroll are unified within our software, therefore PeopleGuru does not support integration with other payroll platforms.

Why do clients choose PeopleGuru™?2024-04-24T13:23:21+00:00

Clients choose PeopleGuru™ for 3 reasons:

1.  PeopleGuru™ HCM is proprietary, highly configurable, and easy to use.

2. PeopleGuru™ Personalized Support is our secret sauce to helping middle market businesses grow.

3. PeopleGuru™ is 20% more affordable and solves challenges for midsize companies that other payroll services can’t.

What makes PeopleGuru™ unique?2024-06-19T17:58:46+00:00

When you buy clothes off the rack, sometimes it doesn’t always fit you right.
The same goes for HR software.

Our competitors will try to sell you a one-size-fits-all solution.

What makes PeopleGuru™different is that we tailor our solutions to fit your unique needs.

What size clients do you serve?2024-04-22T18:06:37+00:00

PeopleGuru™ is a great fit for high-growth companies and small businesses with 50-2000 employees.

What industries do you serve?2024-04-22T18:07:37+00:00

PeopleGuru™ is proud to serve mid-market organizations across industries including but not limited to healthcare, nonprofit organizations, assisted living, senior care, retail, manufacturing, and agriculture.

Who is PeopleGuru™?2024-04-24T13:25:59+00:00

PeopleGuru is a privately held company that launched in 2017.

Founded by industry veterans with over 30 years of experience.

In 2022, PeopleGuru raised growth capital
from former ADP executives.

Ready for a surprise?2024-04-24T15:01:13+00:00

It’s more affordable than you think.

PeopleGuru™ is one of the most affordable solutions for mid-market organizations. Our average price points range from $10-22 per employee per month (PEPM) depending on the capabilities selected. 

Ready to get started?2024-04-24T15:03:28+00:00

Connect with us in a way that works best for you.

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Want to talk?

Questions?

Do I need to use your ATS to take advantage of onboarding?2023-08-22T15:52:34+00:00

Our clients can leverage our onboarding solution independent of their ATS decision.

Do you have any limits to the number of e-documents ?2023-08-22T15:51:44+00:00

We have no limits to the number of documents or e-document packages needed to achieve great outcomes.

Do you offer a full onboarding technology?2023-08-22T15:51:10+00:00

Core to PeopleGuru™ HCM, our clients leverage our onboarding for a 100% paperless employee experience.

Do I need a separate system for HR?2023-08-22T16:50:41+00:00

Nope!

As promised, we provide you with one singular application for all your needs. Our system includes both HR and Payroll at its core. 

Can I use PeopleGuru™ Benefits Management as a standalone solution?2023-08-22T15:49:12+00:00

Benefits Management can not be implemented as a standalone solution.

Can employees conduct their open enrollment on your application?2023-08-22T15:48:16+00:00

Available via mobile or desk top employees can enroll and manage life events.

Does your HCM solution offer a full benefit management solution ?2023-08-22T15:47:37+00:00

Core to PeopleGuru™, our clients can fully leverage our benefit management solution.

Do you integrate with Employee Navigator or Ease?2023-08-22T15:46:04+00:00

Our value is leveraging one, best-in-class application for HR/Payroll and Benefits, so we don’t support integration to these broker solutions.

Do the users of PeopleGuru™ HCM have access to an ad-hoc report writer?2023-08-22T15:38:56+00:00

Yes, PeopleGuru™ offers all our clients access to our ad-hoc reporting tool

Does PeopleGuru™ offer access to their APIs?2023-08-22T15:38:12+00:00

APIs are available upon request.

How many standard reports do you offer?2023-08-22T15:36:43+00:00

PeopleGuru™ offers over 400 Standard Reports.

Can I use PeopleGuru™ Time & Labor a standalone solution?2023-09-05T15:26:09+00:00

Time & Labor can not be implemented as a standalone solution.

Do you have a Bio Metric Kiosk to capture time and punch data?2023-08-22T15:30:57+00:00

Yes.

PeopleGuru™ offers multiple options to collect punch data including a
Bio Metric Kiosk .

Does PeopleGuru™ HCM offer a mobile app for time capture?2023-08-22T15:29:34+00:00

PeopleGuru™ HCM offers a native mobile app in both the Android and Apple store.

Does PeopleGuru™ HCM have a scheduling feature?2023-08-22T15:26:17+00:00

PeopleGuru™ HCM provides full scheduling capabilities including but not limited to swapping shifts, dropping shifts, posting shifts.

Can employees manage their PTO?2023-08-22T15:25:29+00:00

Absolutely!

Paid time off requests are fully unified with PeopleGuru™ HCM payroll and accrual management.

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