Questions2025-06-18T19:34:01+00:00

Have questions?
We have answers

At PeopleGuru, we are here to help.
Need a little more information?

Frequently asked questions
about PeopleGuru

Find answers to common questions people ask
about our software, support, and services.

Is PeopleGuru™ HCM accessible on mobile and desktop?2025-06-19T14:28:42+00:00

Yes, PeopleGuru™ HCM is fully accessible on both mobile and desktop devices.  Whether your team is in the office or on the go, they can securely manage HR tasks anytime, anywhere, like viewing paystubs, submitting time off requests, or completing
onboarding, all through a user-friendly, responsive interface.

Can our team easily use your employee self-service?2025-06-19T14:30:25+00:00

Yes, your team can easily use PeopleGuru™ HCM’s Employee Self-Service. It’s designed to be intuitive and mobile-friendly, giving employees 24/7 access to manage their own personal data without needing HR assistance. This reduces manual work for your team
and empowers employees to stay engaged and informed.

What technology platform is PeopleGuru™ HCM built on?2025-06-17T17:17:34+00:00

PeopleGuru™ HCM is built on industry-leading Tier 1 hardware using Microsoft ASP.NET and SQL technology, leveraging private cloud infrastructure. PeopleGuru™ HCM operates on a single database, ensuring all your HR data is integrated and accessible without the complexity of multiple systems or databases.

Will PeopleGuru™ handle our garnishment payments?2025-06-14T17:17:47+00:00

PeopleGuru™ will ensure that you are filing & making deposits accurately and in a timely manner for all federal, state, and local payroll taxes.

Can we personalize PeopleGuru™ HCM fit our unique needs?2025-06-14T14:29:40+00:00

Yes! PeopleGuru™ HCM is designed with flexibility in mind, allowing you to tailor workflows, approval processes, and system settings to match your specific HR needs.

Can different departments have tailored workflows?2025-06-14T14:25:56+00:00

Yes! PeopleGuru™ HCM lets you customize workflows and approval processes for each department, ensuring that every team follows the steps that fit their specific needs and compliance requirements.

Can the personalized configurations scale?2025-06-14T14:24:02+00:00

Absolutely! PeopleGuru™ HCM grows with your business, easily adapting personalized workflows and configurations as you expand teams, departments, or locations.

How easy is it for our employees to submit their expenses?2025-06-13T13:41:46+00:00

PeopleGuru™ HCM makes expense submission exceptionally easy for employees through its intuitive mobile app and streamlined digital process.

Will it reduce administrative burden on HR and Finance?2025-06-13T13:37:18+00:00

Yes, PeopleGuru™ HCM significantly reduces the administrative burden on both your HR and Finance teams for expense management by automating submission and approval workflows, digitizing receipt capture, ensuring policy adherence, and providing seamless integration for efficient reimbursement and reporting

Can I manage salaries and conduct performance reviews?2025-06-13T13:06:57+00:00

Yes, PeopleGuru™ HCM is designed to manage both salaries and performance reviews as part of its integrated Talent Management suite.

How does the system help with succession planning?2025-06-13T13:05:59+00:00

PeopleGuru™ HCM significantly aids succession planning by providing a centralized database to identify high-potential employees, assess their readiness, and develop them for future key roles.

How does PeopleGuru™ HCM help my team with scheduling?2025-06-13T11:09:13+00:00

PeopleGuru™ HCM allows you to create and manage schedules, assign shifts, manage rotations, and adjust schedules as needed.

Can new hires complete everything on their mobile device?2025-06-13T10:54:19+00:00

Yes! With the PeopleGuru™ HCM mobile app, new hires can complete essential forms, acknowledge policies, access welcome materials, and even enroll in benefits all from their mobile device before their first day.

How does the system ensure accuracy and eliminate errors?2025-06-13T13:26:16+00:00

PeopleGuru™ HCM ensures accuracy and eliminates errors through automation, centralized data, and built-in validation.

How does it ensure compliance with changing regulations?2025-06-13T13:27:56+00:00

PeopleGuru™ HCM ensures compliance with changing regulations through continuous system updates, automated tracking of essential data, configurable compliance workflows, and comprehensive reporting capabilities.

Will it reduce administrative burden on my team?2025-06-13T13:30:31+00:00

Yes, PeopleGuru™ HCM will significantly reduce the administrative burden on your team regarding payroll by automating complex calculations, streamlining data entry from time and attendance, ensuring tax and regulatory compliance, and integrating seamlessly with other HR functions.

What compliance certifications do you maintain?2025-06-18T01:33:58+00:00

We undergo annual SSAE 18 (formerly SSAE 16) audits and maintain AICPA SOC certification. These reports are available to our clients to validate our security standards and compliance with current industry trends.

What happens if there is a natural disaster?2025-06-18T01:34:43+00:00

Our disaster recovery plan was put to the real test during Hurricane Irma in 2017, and our clients experienced zero downtime. We maintain availability through redundant systems and fault tolerance.

Does the system integrate with my General Ledger?2025-06-13T13:39:55+00:00

With our seamless General Ledger integration, you can easily make data-driven decisions.

Will PeopleGuru™ ensure we are compliant?2025-06-14T17:13:00+00:00

 PeopleGuru™ will ensure that you are filing & making deposits accurately and in a timely manner for all federal, state, and local payroll taxes.

Does PeopleGuru™ handle all our tax filing?2025-06-14T17:14:02+00:00

 PeopleGuru™ provides full-service tax filing and year-end services.

Does PeopleGuru™ HCM connect and post to Job Boards?2025-06-14T17:34:00+00:00

Yes, PeopleGuru™ HCM integrates to hundreds of job boards powered by Job Target.

Does PeopleGuru™ HCM come with Applicant Tracking?2025-01-18T00:03:30+00:00

Recruiting/Applicant Tracking is core to the PeopleGuru™ HCM + Talent Package.

Can you integrate to my existing ATS?2025-03-04T02:24:42+00:00

PeopleGuru™ HCM does not support integrations to standalone/third-party ATS solutions.

What is PeopleGuru™ Managed Services?2025-01-29T01:43:49+00:00

PeopleGuru™ Managed Services is an optional service for our clients that would like more help with Payroll and Benefit Management.

Can we use our own HRIS?2025-01-29T01:44:37+00:00

PeopleGuru™ Managed Services is only available to clients using PeopleGuru™ HCM.

How is my company’s data protected?2025-06-17T17:13:46+00:00

We undergo annual SSAE 18 (formerly SSAE 16) audits and maintain AICPA SOC certification. These reports are available to our clients to validate our security standards and compliance with current industry trends.

Where is my data stored?2025-06-17T17:10:16+00:00

Your data is stored in two secure data centers with replication at the storage level between data centers, ensuring redundancy and high availability. PeopleGuru™ maintains private cloud technology, and your data is kept secure and separate from other organizations while benefiting from enterprise-grade infrastructure.

What type of training should my team expect?2025-06-14T14:36:35+00:00

You’ll have a dedicated trainer who will partner with you to create a training schedule that fits your team’s needs. Plus, we offer easy-to-follow workshops, videos, and online resources to help you get the most out of your HR technology.

How long does it take to implement?2025-06-16T19:24:22+00:00

Time frames depend on multiple factors, but in general, PeopleGuru™ HCM can be fully deployed in 8-16 weeks.

Do you outsource implementation?2025-06-16T19:24:33+00:00

PeopleGuru™ does not rely on any third-party resources to support our clients’ implementations, and it is always performed in the US and on time.

How much does it cost?2025-01-29T01:48:18+00:00

$8-$12 PEPM.

Does PeopleGuru™ offer access to their APIs?2025-01-17T03:59:32+00:00

APIs are available upon request.

Do I have access to an ad-hoc report writer?2025-01-24T13:59:47+00:00

PeopleGuru™ HCM includes a built-in, ad-hoc report writer.

How many reports are included?2025-01-24T13:59:11+00:00

PeopleGuru™ offers over 400 Standard Reports.

Does it include a Learning Management System?2025-03-20T10:37:25+00:00

Yes. PeopleGuru™ HCM supports PDFs, Power Points and all SCORM compliant training.

Does it come with pre-loaded courses?2025-01-24T13:50:18+00:00

PeopleGuru™ HCM offers over 130 standard courses.

Can I create my own learning plan?2025-01-24T13:52:16+00:00

Yes.  You  can set up learning plans by position, job or an event.

Do you have an app in the Android and Apple store?2025-06-19T14:20:13+00:00

PeopleGuru™ HCM offers a native mobile app in both the Android and Apple store.

Do you have a biometric kiosk to capture time?2025-06-19T14:20:19+00:00

PeopleGuru™ HCM offers multiple options to collect punch data including a
biometric kiosk .

Can employees manage their punch data?2025-06-19T14:20:25+00:00

Yes, employees can manage their punch data, record time and swap shifts with PeopleGuru™ HCM.

Does PeopleGuru™ HCM integrate with the major carriers?2025-06-14T17:29:44+00:00

Yes,  PeopleGuru™ HCM integrates with major carrier connections via EDI or 834 feeds to those carriers that accept them.

Can new employees select benefits during onboarding?2025-01-18T17:47:10+00:00

Yes, PeopleGuru™ HCM offers paperless onboarding for new employees.

Can employees conduct their open enrollment?2025-06-13T14:43:29+00:00

Yes.  Employees can enroll and manage life events via our mobile app, desktop, or tablet.

Do you have any limits to the number of e-documents ?2025-01-18T19:30:27+00:00

We have no limits to the number of documents or e-documents you want to upload.

Ready to get started?2025-03-18T12:33:47+00:00

Schedule a personalized demo of PeopleGuru™ HCM.

Do you offer E-Verify integration?2025-01-18T19:32:16+00:00

Yes, PeopleGuru™ HCM is fully integrated with E-Verify.

Why do clients choose PeopleGuru™?2025-06-18T01:24:23+00:00

Clients choose PeopleGuru™ because we deliver an enterprise-level HCM, combining the agility, configurability, and personalized support mid-market organizations require, all without the complexity or cost of traditional enterprise systems.

What makes PeopleGuru™ unique?2025-06-17T14:59:36+00:00

PeopleGuru™ stands apart from traditional payroll providers by delivering proprietary, highly configurable HR technology that adapts to your unique business needs, providing the flexibility and personalized support essential for your organization’s success.

What size clients do you serve?2025-06-17T14:59:58+00:00

PeopleGuru™ is a great fit for mid-market organizations with 50-2000 employees.

Does PeopleGuru™ offer unlimited support?2025-06-18T14:19:45+00:00

PeopleGuru™ provides unlimited support, whenever you need it, from 8 AM to 8 PM EST,
Monday through Friday, with call centers in Tampa, Raleigh, and Florham Park.

What industries do you serve?2025-06-18T18:00:55+00:00

PeopleGuru™ proudly supports mid-market organizations across a wide range of industries, including government entities, manufacturingtransportation, agriculture,  retailers,  healthcare,  assisted living facilities, home healthcare, and nonprofits.

Who is PeopleGuru™?2025-06-17T15:06:32+00:00

Headquartered in Tampa, Florida, with additional offices in Florham Park, NJ, and Durham, NC, PeopleGuru™is a privately held company founded in 2016 that raised growth capital in 2022.

Ready for a surprise?2025-03-18T12:34:07+00:00

PeopleGuru™ HCM is one of the most affordable solutions in the industry, at $10-$16 per employee per month (PEPM), depending on the capabilities selected.

Will I get a dedicated point of contact?2025-06-18T14:20:58+00:00

Yes. You will be supported by a credentialed HR expert (PHR, CPP) based in the US.

Do you have a compliance hotline?2025-06-18T03:34:13+00:00

PeopleGuru™ offers our clients an HR Legal hotline for your compliance needs.

Do you offer Managed Services?2025-06-18T03:36:24+00:00

PeopleGuru™ Managed Services gives your team more bandwidth
by outsourcing payroll processing and benefits administration.

What are your hours?2025-06-18T19:04:44+00:00

 Our support hours are 8 am to 8 pm EST to support clients nationwide. 

Can employees drop and swap shifts?2025-03-22T03:05:15+00:00

PeopleGuru™ HCM provides full scheduling capabilities, including the ability to post shifts, drop shifts,  and swap shifts.

Is Time and Labor an add-on feature?2025-06-19T14:20:33+00:00

Time and Labor is included with PeopleGuru™ HCM.

“The amount of time it saves
pays for itself.”

Leighton Miller
VidaCann