Get guaranteed payroll
support that resolves
issues
fast

PeopleGuru™ has published service level agreements
that guarantee a fast response, so you always ​get help
when it matters most

Get guaranteed payroll
support that resolves
issues
fast

PeopleGuru™ has published service level agreements
that guarantee a fast response, so you always ​get help
when it matters most

We’re here to support you, from day one to day one-thousand

At PeopleGuru™, we treat you like a client, not a number in a queue

At PeopleGuru™, we know payroll challenges
don’t wait until tomorrow

When payroll deadlines hit or compliance questions
pop up, you can’t afford to wait in a ticket queue
or get bounced from one department to another

That’s why we built our support model to deliver
real help, in real time, from people who
know payroll

Get issues resolved fast with a
Service Level Agreement

PeopleGuru™ Support is backed by
published service level agreements
that guarantee a fast response

Get reliable answers from
U.S.-based support 

Work with expert support who know payroll :
no bouncing between reps, no AI chatbots,
and no 3-day delays

Get unlimited support that
works when you do

Our certified payroll experts are
available 8 AM–8 PM EST,
Monday through Friday

“The best feature of PeopleGuru HCM™
is the dedicated support team.”

Leighton Miller
Controller at VidaCann

Support is guaranteed
with PeopleGuru™

PeopleGuru™ Support is backed by published service level agreements that guarantee fast response times,
so you get help when it matters most

Work with a credentialed expert who knows payroll:
no bouncing between reps, no AI chatbots,
and no 3-day delays

  • No more waiting on hold, only to get transferred

  • No more talking to reps who aren’t even trained

  • No more calling just to repeat your issue

Resolve issues fast with a dedicated ‘Guru’ to serve you
PeopleGuru™ Support
  • Phones get answered by experts who know your business

  • Published SLA’s guarantee a fast response time

  • You can track progress in our ticketing system

  • You get a dedicated PHR and CRP expert

Other payroll services
  • Phones are answered by a call center or automated system

  • No published SLAs result in long delays and responses
  • You get an inefficient system for tracking each issue

  • You get uncredentialed staff who lack expertise

Resolve issues faster
with better support

PeopleGuru™ guarantees a fast response from support,
so you can stress less and get back to your day

  • One dedicated contact who knows your business

  • 1:20 support ratio beats 1:48 industry average

  • Get responses in minutes- not days
“It is nice having one  person to deal with as they are in tune
with your needs.”

G2 Crowd
Verified User

“The support team is my saving grace and I would be lost
without them.”

G2 Crowd
Verified User

“Extremely kind and helpful support whenever
it is needed.”

G2 Crowd
Verified User

“It’s been great knowing who I’m going
to speak to every time.”

Katie Johnson
Payroll Manager for Theory Wellness