

We personalize our software and guarantee our clients
fast, responsive support
If you’re tired of the same old systems and you demand
accurate payroll with fast, responsive support
—PeopleGuru™ can help
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|---|---|---|
| Personalization | Fully configurable for unique requirements | Limited configurability for unique requirements |
| Support Model | Dedicated ‘Guru’ from the US to serve you | Offshore payroll support with constant turnover |
| Support Ratio | Guaranteed responses: 1 to 20 client ratio | Longer wait times with a client ratio of 1 to 48 |
| Payroll and HR | Core technology of PeopleGuru™ HCM | Cobbled together sold as ‘all-in-one’ |
| Time and Labor | Included with PeopleGuru™ HCM | Sometimes it's a costly add-on |
| Reporting | 400+ built-in and ad-hoc reports | Sometimes requires a writer |
| Usability | PeopleGuru™ HCM is easy to use | Most systems are not easy to use |
| Integrations | Robust API integration capabilities | Limited capabilities for integrations |
| Technology | Proprietary, single-database technology | Technology built through acquisitions |
| Implementation | Done in the USA with a 99% success rate | Offshore outsourcing can often create delays |
Get issues resolved fast with a
Service Level Agreement
PeopleGuru™ Support is backed by
published service level agreements
that guarantee a fast response
Get reliable answers from
U.S.-based support
Work with expert support who know payroll :
no bouncing between reps, no AI chatbots,
and no 3-day delays
Get unlimited support that
works when you do
Our certified payroll experts are
available 8 AM–8 PM EST,
Monday through Friday
Support is guaranteed
with PeopleGuru™
PeopleGuru™ Support is backed by published service level agreements that guarantee fast response times,
so you get help when it matters most
Work with a credentialed expert who knows payroll:
no bouncing between reps, no AI chatbots,
and no 3-day delays

Resolve issues fast with a dedicated ‘Guru’ to serve you

Resolve issues faster
with better support
PeopleGuru™ guarantees a fast response from support,
so you can stress less and get back to your day
“It is nice having one person to deal with as they are in tune
with your needs.”
G2 Crowd
Verified User
“The support team is my saving grace and I would be lost
without them.”
G2 Crowd
Verified User
“Extremely kind and helpful support whenever
it is needed.”
G2 Crowd
Verified User
“The best feature of PeopleGuru HCM™
is the dedicated support team.”
“The best feature of PeopleGuru HCM™
is the dedicated support team.”
Leighton Miller
Controller at VidaCann











